India is the world’s second biggest market by number of consumers. Millions of consumers in India do not get right treament from even leading brands. Raising the issues to Consumer Forum is not everyones cup of tea. In such scenarios, Complaint Submission sites seems to be very handy in raising the voice against the companies or organizations.
Leading online complaint submission sites for consumers in India
Centralized Public Grievance Redress And Monitoring System (CPGRAMS), is a Government of India portal. It provides an opportunity to all consumers to register their issue online. Certain issues are not allowed here to be submitted. Such non addresable issues are – Subjudice cases or any matter related to court judgment, personal and family issues, RTI related matters, issues which may impact national integrity & friendly relations with other countries and suggestions.
This is a great government initiative.
National Consumer Helpline is quite effective platform toregister the complaint as it not only takes the complaint online, it also provides the opportunity to speak and register the complaint on toll-free phone number. On National Consumer Helpline’s consumer complaint / grievences registering and redressal system, one can easily register the complaint here.
Most popular portal for raising the complaint againt a brand/company. It is not a pure complaint submission platform, but a platform which allows its users to submit ratings & reviews.
Complaint Board is one of the best consumer complaint submission or registration sites in India. It systematically register your complaint for the specific category & against a company or product. It is useful if you register a complaint againt a company, brand, product and service.
It allows users to register a complaint against any company/organization for any product or service. It covers a vast range or categories.
It is an initiative by non-government entity, Consumer Online Foundation. It was founded by leading consumer protection activist Mr. Bejon Misra. It boasts to have received more than 57K complaints in India.
Be learned here that, this Jago Grahak Jago website is different from Jago Grahak Jago service from Govt. of India.
India Customer Care is simple portal, where consumers can register the complaint on its forum. In this forum, consumer can take part in general discussion forums and register the complaint in major company list.
Also check other important links of Government bodies directly or indirectly related to consumer complaint & consumer rights.
Consumer Complaint register/submission forums or websites
|Type of consumer complaint||Concerned portal|
|Online frauds complaint india||As of now, two agencies for Delhi & Indore have come up with online cyber crime registration portal|
1. Cyber Crime Cell Online Transactions Frauds, Delhi
2. Cyber Crime complaint online, Indore
3. Vizag City (not for complaint registration)
|Bank complaints||Related bank portal|
Consumers should not just keep quite once any issue happen with them. They must use their rights and take the matter to the consumer forums and even to courts. Also raise your voice on mentioned platforms, where crores of Indian audience will see such issues & redressal from company, if any.
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